1. Introduction and Applicability
What is this policy and who does it apply to?
766bet is a trusted online betting and casino platform in Bangladesh. This privacy policy ("Policy") applies to the 766bet website, mobile version, and all related services. It describes how we collect, store, process, and protect the personal information of our users ("you" or "your").
By registering an account on the 766bet platform or using our services, you are agreeing to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our platform.
This policy should be read together with 766bet's terms and conditions (Terms and Conditions) and the Responsible Gaming policy. These three documents together form the complete framework for using our platform.
2. Data Collection
What information do we collect?
766bet collects information from you in various ways. The categories of information collected are listed below:
a. Registration and Identity Information
- Full name and username
- Email address
- Date of birth (for age verification)
- Mobile number
- Residential address
- National ID or passport number (for KYC verification if required)
b. Financial Information
- bKash, Nagad, and Rocket mobile banking account details (for processing transactions)
- Deposit and withdrawal history
- Balance and transaction records
c. Usage Information
- Betting and gaming history
- Login time and date
- Device type, operating system, and browser information
- IP address and approximate location
- Navigation patterns on the platform
d. Communication Information
- Live chat message history
- Email communications
- Records of complaints and requests
3. Purpose of Data Use
Why is your information used?
766bet uses your information only for the following legitimate purposes:
- For account registration, verification, and management
- For processing financial transactions via bKash, Nagad, and Rocket
- For verifying your age (21+) and identity
- For providing customer service and 24/7 live chat support
- For protective measures against fraud and money laundering
- For responsible gaming monitoring and support
- For platform improvement and enhancing the user experience
- For complying with applicable laws and regulations
- For sending promotional information with your consent
Marketing Communications: If you do not wish to receive our promotional emails or notifications, you can opt out at any time by contacting us via live chat or by emailing [email protected].
4. Data Storage and Security
How secure is your information?
766bet follows industry-leading standards to protect your personal and financial information. We have implemented the following security measures:
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption
- Encrypted Storage: All stored sensitive data is kept in encrypted format
- Access Control: Only authorized staff can access the data they need
- Two-Factor Authentication: An additional layer of security to protect your account
- Regular Security Audits: Periodic testing to identify system vulnerabilities
- Firewall Protection: An advanced firewall system to prevent external attacks
Your information is retained for as long as necessary to provide our services. Even after an account is closed, certain data may be retained to meet legal obligations and financial record-keeping requirements.
5. Sharing Data with Third Parties
Do we share your information with others?
766bet never sells your personal information or transfers it to third parties for commercial purposes. However, data may be shared in the limited circumstances below:
- Payment Processors: Financial information required to complete transactions via bKash, Nagad, and Rocket is shared only with the relevant payment provider.
- Service Providers: Technology and infrastructure service providers contracted with us, who operate under strict confidentiality agreements.
- Legal Obligations: Information may be provided through legal processes based on a court order or a lawful request from a competent authority.
- Fraud Prevention: Information may be shared with relevant authorities to prevent financial fraud or money laundering.
Our Commitment: Beyond what is stated above, 766bet will never sell, rent, or transfer your information to third parties for marketing purposes.
6. Cookies and Tracking
What are cookies and why do we use them?
Cookies are small text files stored on your device when you visit our website. 766bet uses the following types of cookies:
- Essential Cookies: Required to maintain login sessions and operate the core functions of the platform. Without these, the platform will not work properly.
- Functional Cookies: Used to remember your preferences and settings so you have an improved experience on each visit.
- Analytics Cookies: Used to understand how users interact with the platform and to improve our services. This information is analyzed in aggregate form.
- Security Cookies: Used to detect fraudulent activity and protect your account.
You can disable cookies by changing your browser settings, but this may limit some features of the platform. Disabling essential cookies will prevent you from logging in properly.
7. Your Rights
What rights do you have over your information?
766bet ensures that its users have the following rights over their personal information:
- Right of Access: You have the right to obtain a copy of the information we hold about you.
- Right to Rectification: You have the right to request that any inaccuracies in your information be corrected.
- Right to Erasure: In certain circumstances, where there is no legal obligation to retain it, you have the right to request that your information be deleted.
- Right to Restrict Processing: In certain cases, you can request that we limit how your information is used.
- Right to Object: You have the right to object to your information being used for marketing purposes.
- Data Portability: You have the right to receive your information in a structured, machine-readable format.
To exercise these rights or for any questions, contact us via our 24/7 live chat or at [email protected]. We will process your request within a reasonable time.
8. Privacy of Minors
Protecting the information of underage individuals
766bet provides services only to individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21.
Age is verified during the registration process. If a minor has fraudulently stated their age to create an account and we become aware of this, that account will be closed immediately and all associated data will be deleted.
To Parents and Guardians: If you find out that your child has created an account on our platform, please contact [email protected] immediately. We will take prompt action.
9. Policy Changes
What happens if this policy changes?
766bet may update this privacy policy from time to time. When changes are made:
- The new version will be published on this page and the "Last Updated" date at the top of the page will be changed.
- For significant changes, we will send a notice to your registered email address.
- If you continue to use the platform after the changes, you will be considered to have agreed to the new policy.
- For significant changes, confirmation of your agreement may be requested at your next login.
We recommend that you visit this page regularly and stay informed about the latest policy.
10. Contact
If you have any questions, complaints, or requests regarding this privacy policy, please contact us using the details below:
24/7 Live Chat
Our live chat support is always ready to answer any privacy-related questions. Assistance is available in Bengali.
24/7 Support Available
Email Support
For detailed privacy-related requests or complaints, please contact us by email. We will respond as soon as possible.
This privacy policy has been prepared in accordance with the applicable laws and regulations of Bangladesh. 766bet is a secure and reliable platform, and we are committed to ensuring the protection of our users' information. To learn more about us, visit our About Us page.